Privacy policy

Last updated: May 19, 2026

Your privacy is important to us. This privacy policy explains how Fivelle(“we”, “our”, or “us”) collects, uses, and protects your personal information in accordance with canadian privacy laws, including the personal information protection and electronic documents act (pipeda).

1. Information We Collect
We may collect the following types of personal information when you use our website or services:

  • Name, email address, phone number, and shipping/billing information;
  • Payment information (processed securely through our payment provider);
  • Account login credentials if you create an account;
  • Information about your purchases, preferences, and browsing behavior on our site;
  • Any other information you voluntarily provide.

2. How We Use Your Information
We use your personal information to:

  • Process and fulfill your orders;
  • Communicate with you about your orders, promotions, or updates;
  • Improve our products, services, and website experience;
  • Comply with legal obligations.

3. Sharing Your Information
We do not sell your personal information. We may share your information with:

  • Service providers and partners who help us operate our website, process payments, and deliver products;
  • Law enforcement or regulatory authorities if required by law.

4. Protecting Your Information
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

5. Your Rights
Under Canadian law, you have the right to:

  • Access your personal information held by us;
  • Request correction of inaccurate or incomplete information;
  • Withdraw consent for certain uses of your personal information, subject to legal or contractual restrictions.

6. Cookies and Tracking
We may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

8. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Business Info

Business address: 119 Sentinel Rd, North York, ON M3J 3G7, Canada
E-mail: hello@fivelle.shop
Phone number: +1-3088993845